Help Center
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
We offer nationwide delivery. Click here to check charges
Talk to us on: 0541 – 993368 / 050 – 8408327
Which payment methods are accepted in the Online Shop?
Mobile Money, Bank Wire, Credit Card, and Debit Card.
How long will delivery take?
- Delivery or shipping within Accra is 24 hours.
- Delivery outside Accra takes 1 – 3 days.
- International shipping takes 3 to 7 days.
- Note: Weekends orders will be delivered the next Monday
How secure is shopping in the Online Shop? Is my data protected?
Your data is well encrypted and protected from hackers. Payment is processed by a third party company which uses sophisticated encryption technology for safety of data.
What exactly happens after ordering?
You will receive a confirmation message of your order and also receive a call from our sales team to confirm your shipping address. Once shipping address is confirmed ,the item or goods will be delivered to you on the stipulated time.
Do I receive an invoice for my order?
Yes, an invoice will be sent to you immediately you place the order.